Service Delivery Team Leader
Salary: £27,000 negotiable depending on experience
Location: Bristol (Central)
Full-time (37.5 hours)
Our client is looking for a dedicated and passionate Team Leader to join the Service Delivery team in a highly customer focused and past paced environment.
You will be responsible for the day-to-day management of a large and diverse team where you will take ownership of setting objectives, regular 1-2-1 and development reviews, staff operational audits/quality monitoring, training, managing workflow and ensuring that weekly/monthly/annual targets and objectives are met.
You will work tirelessly on customer service excellence whilst continuously striving to improve the quality and efficiency of your team’s output, without losing sight of our customers needs. You will have a “customer-first, all the time” attitude and through your own example will inspire you team to do the same.
You will ensure that our client does everything in its power to make sure that all unnecessary stress, anxiety, unexpected obstacles and a generally gruelling or difficult estate administration experience does not happen to the families that entrust them to take care of their estates.
You will be as motivated as our client by a culture of change and work hard with them to drive this forward to achieve their exciting growth plans.
To apply for this Service Delivery Team Leader role, please submit your current CV and contact details online.
Orange Recruitment is advertising this position on behalf of our client. By clicking apply you accept that your application will be forwarded to only this client in order for them to consider you for the role.