
Export Packer and Case Maker
Job Title: Export Packer & Case Maker
Reporting to: Packing Manager
Location: Head Office, plus site work locally & away as required
BASIC PURPOSE
To manufacture cases in accordance with customer specifications and IES best practice. To prepare and package goods in a manner to withstand all external action normally encountered during lifting, handling, shipment and storage.
The post holder will carry out all packing functions as required to agreed standards with a timely and accurate process.
KEY TASKS
- Construction of cases with correct bracing as necessary, and packaging of all items in accordance with Customer, IES & industry specifications as appropriate
- Packaging of all equipment in a manner to withstand all external action normally encountered during lifting, handling, shipment and storage
- Strapping and stretch wrapping of goods to protect from ingress of moisture & dirt
- Foam lining, bubble wrapping and foil bagging to protect in transit, from bracing pieces
- Locking-down machines, securing goods to bases using brackets, as necessary
- Ensuring cases are correctly protected by shock and tilt indicators
- Ensuring provision of adequate imbalanced weight markings and correct way up markings
- Indicating lifting points on the cases as per customer, IES & industry specifications
- Indicating temperature control requirements on cases
- Ensuring cases are correctly marked and stamped where heat treated timber is used
- Ensuring tools used are kept clean and in good working order and reporting any inadequacies
- Ensuring work areas are kept clean and tidy
- Participating actively in safety and other training
- Ensuring compliance with airline security regulations
- Reporting damage & defects in machinery, tools & equipment in accordance with internal procedures
- Co-operating in packing workflow in accordance with schedule and deadlines
- Participate in machinery movement as and when required
- May be required to complete other business activities on behalf of the company from time to time in line with identified skills, competencies and experience
KEY PERFORMANCE INDICATORS
- Packing Department is kept tidy and in an operational, efficient, functional state always
- Quality of records and paperwork (presentation, accuracy, timeliness and completeness) in line with company expectations and high standards
- Completion of Customer requirements in full in an accurate and timely manner
- All packed goods are in accordance with Customer, IES & industry specifications as appropriate
REQUIREMENTS
Knowledge & Skills
- Excellent organisation & prioritisation capabilities
- Ability to use own initiative and make considered, informed decisions, seeking advice from Senior Export Packer & Case Maker
- Ability to implement, and ensure compliance with, company policies & procedures
- Customer-focused
- Excellent time management skills
- Good communication and interpersonal skills
- Flexibility, adaptability and ability to cope with change
- Willingness and ability to learn
- Keen eye for detail
- High level of professionalism, confidentiality, honesty & integrity
- Forward thinking with a positive, ‘can-do’ attitude
Training, Education & Experience
- Export packing & case-making experience required
- Experience of packing & ground handling sensitive and heavy equipment
- Experience of power tools to ensure competent, safe use
- Current, valid safe use of saws training
- Current, valid safe use of nail guns training
- Current, valid B1 & B2 counterbalance forklift training (up to 15t capacity)
- Current, valid Air Cargo Security training (COS level is minimum requirement)
Special Working Conditions
- Additional and/or unsociable hours may be necessary when required
- Early starts and late finishes are not uncommon
- Travel away from home and sometimes abroad required
REMUNERATION & BENEFITS
Salary / Rate: Hourly rate £12.71 to £16.99, depending on experience
Basic Hours: Monday to Friday, 08:00-16:30hrs
Overtime: Regularly available, paid at the following multipliers:
- Weekdays 1x Overtime
- Saturdays 1.5x
- Sundays 2x
- Bank Holidays 3x
Benefits
- Free on-site parking at Head Office
- Increased annual leave by service length Benefits
- Private Medical Insurance by service length
- Life assurance scheme
- Employee Assistance Programme
- Structured career development
- Regular company events
- Free on-site gym at Head Office

Since 1991, IES has specialised in the relocation, installation and commissioning of high-technology, business-critical equipment for OEMs and end-users across the semiconductor, pharmaceutical, defence, aerospace and advanced manufacturing sectors.
With over 35+ years of engineering expertise, our teams manage every stage of a project in-house — from initial site surveys and decommissioning through to cleanroom-compliant handling, custom crate manufacture and international export packing, freighting, installation, and full UKCA/CE compliance testing (including PUWER and EMF assessments).
We operate from multiple UK sites, including locations in Northern Ireland and the West of England, giving us broad geographic coverage for equipment moves nationally and internationally.
