Independent Professional Advocate
Jun 28, 2024

Independent Professional Advocate

£16,452.70 - £18,581.08 per annum (actual, for below hours, pro rata)
Pendre ED (CF31 1JW)
Part Time , Permanent

Title: Independent Professional Advocate (IPA) – Bridgend

Salary: £16,452.70 – £18,581.08 (Actual, per annum for below hours, pro rata)

Hours: 25 Hours per week

Contract: Permanent

Pension: Auto Enrolment pension contribution

Line Management: Operations Manager – Advocacy

Accountable to: Mental Health Matters Wales’ Board of Trustees

Office Base in: Bridgend

Purpose of the post

To provide an Independent Professional Advocacy (IPA) Service as identified within the Social Services and Well-being (Wales) Act 2014, Part 10 which states “Local authorities must arrange for the provision of an independent professional advocate when a person can only overcome the barrier(s) to participate fully in the assessment, care and support planning, review and safeguarding processes with assistance from an appropriate individual, but there is no appropriate individual available”

To promote self-advocacy and to provide formal advocacy to people living within Bridgend County Borough who experience mental health issues, physical disabilities, sensory impairment issues, those with dementia.

To actively promote the purpose and importance of IPA to professionals based in community settings and healthcare setting where clients may be in receipt or require Social Services support.

Main duties

  • To provide an Independent Professional Advocacy service to individuals in line with the Social Services and Well-being (Wales) Act 2014, within Bridgend
  • Provide IPA support, to clients which may include accompanying clients to meetings, or support in writing letter to represent and/or negotiate on their behalf as requested
  • To work in such a way as to encourage clients to self-advocate as much as possible via training/coaching/rehearsing
  • To provide clear information to enable clients to understand their rights and to make informed choices on options available to them
  • To make and maintain secure, accurate and confidential case records
  • To maintain contacts in the community
  • In conjunction with the IPA manager and Bridgend Council, work to maximise the potential for the future development of the IPA service.
  • In conjunction with the manager actively develop and maintain links with other advocacy groups within Bridgend.

Corporate Responsibilities

  • To adhere to and implement MHM Wales’ philosophy, aims and objectives and policies and procedures
  • To contribute fully to team meetings, working groups and in-house training
  • To attend and fully engage in supervision (or annual performance review) with the IPA Manager
  • To identify and attend training as necessary
  • To regularly monitor, upkeep and disseminate statistical information as required
  • To undertake other duties identified as reasonable and necessary within the scope
  • of this post
  • To network with other Mental Health Matters Wales staff members to promote and facilitate integrated and cohesive services

Other duties

  • To be willing and able to undertake the Level 3 Certificate/Diploma in Independent Advocacy within 12 months of undertaking the post
  • To provide occasional cover for IMCAs/PRPR role


  • The post holder may be required from time to time to perform other duties that fall within the scope of this post to ensure the efficient running of the organisation
  • Other than when central office admin support is available, to be administratively self-servicing.

Closing Date: Midday on Friday, 26th of July 2024

£16,452.70 - £18,581.08 per annum (actual, for below hours, pro rata)
Pendre ED (CF31 1JW)
Employment type
Part Time , Permanent
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Company info

We are an independent, non-profit and non-political charity which works with people who have a mental health related issue, other voluntary organisations and statutory services to promote mental well-being. We aim to ensure there is a comprehensive range of mental health services throughout Wales. Our objective is to support people to make long-lasting changes in the areas of their lives that are currently not working for them. We aim to provide the best support to people affected by mental health, their families and carers.

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