Mortgage Administrator

Mortgage Administrator – join our award-winning team

Location: Portbury, Bristol

Salary: £25,000 to £27,000 (depending on experience)

Job Type: Permanent, Full-Time

Reference ID: Admin 2026 FT

About us

We’re Mortgage Style, a multi-award-winning mortgage brokerage based just off J19 of the M5. With 20 years of successful trading, we’re proud to support a diverse range of clients – from first-time buyers to property developers – across all areas of residential and commercial finance.

Thanks to sustained growth, we’re looking to add a proactive, organised, and personable Mortgage Administrator to our close-knit and friendly team.

What you’ll be doing

As a key part of our operations team, you’ll support our advisers in delivering a seamless experience for clients. Your day-to-day responsibilities will include:

• Managing and processing mortgage applications from start to finish
• Liaising with lenders, solicitors, surveyors, and clients to ensure a smooth journey
• Handling client enquiries via phone and email
• Keeping clients updated with the progress of their applications
• Supporting the Managing Director and our team of advisers with general admin tasks

What we’re looking for

Ideally, you’ll bring some previous experience in mortgage administration and, more importantly, you’ll have a proactive mindset and a genuine interest in the mortgage and finance industry.

Key skills & attributes:

• Excellent written and verbal communication
• Confident, friendly phone manner
• Highly organised with a keen eye for detail
• Solid IT skills (experience with 360.net is a plus, but not essential)
• Positive, professional attitude and strong work ethic

Why join us?

We’re not just a brokerage – we’re a team that enjoys working together and support each other so we can do the best by our clients. Here’s what you can expect:

• Supportive, social team – regular staff events and an open, friendly culture
• Work-life balance – no weekend or bank holiday work
• Easy commute – just 2 minutes from J19 of the M5, with free on-site parking

Benefits

• £25,000 to £27,000 salary (DOE)
• 22 days annual leave plus bank holidays (with 1 extra day per year of service, up to 5 years), pro rata
• Pension scheme
• Health & wellbeing programme
• Casual dress code
• Free parking

Hours

• Full time – Monday – Thursday 9am – 5:30pm, Friday 9am – 5pm
• Office-based, no weekends

Apply Now

Ready to join a company that values its people as much as its clients? Apply today with your CV and become part of the Mortgage Style journey.