Operations Team Manager

Come and make a difference at Karbon as an Operations Team Manager

About The Role

We’re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon’s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas.

About You

You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment.

You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement.

You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints.

A full valid UK driving licence is essential.

Working With Us

This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon.

Key Information

• Operations Team Manager – Permanent contract
• Salary is £45,795 per annum (pending pay review)
• £633 flexible pot (which can be used for salary top-up)
• Location: Leeds
• 37 Hours per week
• Karbon car payment of £2,317 per annum (own car to be used)

We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you’re applying for.

The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Ready to Apply?

If this sounds like the role for you, apply now via our website.

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Important dates

Closing date for applications: Sunday 19 April 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

Interview date: TBC

We’re Inclusive

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply?

A Note for Recruitment Agencies

We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!