Registered Care Manager
Registered Care Manager
Home Instead Cardiff, Penarth & Barry
Lead with purpose. Grow with ambition. Deliver exceptional care.
Home Instead Cardiff, Penarth & Barry has an enviable reputation for delivering exceptional, person centred care. As our business enters its next phase of development and growth, we are looking for an experienced, ambitious Registered Care Manager to help shape our future.
Our mission is to make life better for our clients, our people and our community. This is an opportunity to make a meaningful difference while helping grow an established, respected care business.
The opportunity
You will lead the day to day care operation, with business growth and regulatory compliance at the heart of your remit.
You will drive client growth and care hour growth, strengthen community relationships, maintain the highest standards of regulatory compliance and build a high performing team. You will balance commercial performance with outstanding client outcomes, ensuring growth never comes at the expense of quality.
We are looking for a leader who takes ownership, identifies opportunities and turns plans into measurable results.
What you will bring
- Current registration as a Registered Manager with Care Inspectorate Wales (CIW).
- Extensive domiciliary care management experience and a demonstrable record of growing client numbers and care hours.
- Strong knowledge of Welsh care regulation, safeguarding, quality assurance and compliance.
- Proven ability to lead, develop and motivate teams while maintaining excellent client outcomes.
- Commercial awareness, strategic thinking and the confidence to make sound decisions in a changing sector.
- A relevant Level 4/5 leadership and management qualification, or equivalent.
- A full driving licence, access to a vehicle and flexibility to participate in an on call rota.
Above all, you will combine commercial drive with personal accountability, sound judgement and a genuine commitment to person centred care.
What we offer
- £40,000–£45,000 basic salary, plus a targeted bonus scheme of up to £5,000 per annum.
- 31 days’ annual leave, including bank holidays.
- A basic 37.5 hour working week, plus on call responsibilities, typically one weekend in five, with time off in lieu.
- Professional development opportunities through the wider Home Instead network.
- The opportunity to influence the future of a quality focused business with clear ambitions for sustainable growth.
Location: Cardiff based office, covering Cardiff, Penarth and Barry.
Our selection process
Our two stage interview process includes a presentation designed to explore your leadership experience, commercial judgement, understanding of the care sector and ability to deliver sustainable growth while maintaining regulatory compliance.
Please note: We are unable to offer visa sponsorship for this position.
We are Home Instead, and we provide award winning home care to older people nationwide. Back in 1994, our founders were searching for a way to keep their 89-year-old grandmother at home ‘instead’ of going into residential care. Grandma Manhart became our very first client and since then, our care expertise has led us to become the world’s largest global home care network supporting more than 100,000 older people worldwide.
At Home Instead, we believe that care is more than just a service, it’s a relationship. We understand that no two people are the same. That’s why we don’t offer off-the-shelf care packages. Instead, we take the time to get to know each individual – their needs, preferences, and personality – and build a care plan that evolves with them. Whether it’s companionship, personal care, specialist dementia support, or clinical services, our Care Professionals are trained to deliver care that’s as unique as the people they support.
We believe in consistency and connection. That’s why we match clients with Care Professionals based not just on skills, but on shared interests and values. This helps build meaningful relationships and ensures that every visit, which always lasts at least an hour, is an opportunity for genuine companionship as well as high-quality care.
