Social Lettings Manager
Feb 06, 2024

Social Lettings Manager

£23,219 per annum
Aberystwyth, SY23
Full Time , Permanent

Hours: 37 Hours

Close Date: 04 March 2024

The main objectives of the post will be:

To work as Manager of the Social Lettings Team under the direction of the Executive Director, ensuring the provision of a high quality housing management service in line with funding criteria. The post will be based in the Aberystwyth Social Lettings office and will require management of the Care Society Cardigan office with some additional travel in line with growth of the scheme.

Role and responsibilities

  • To manage the day to day performance and delivery of the Social Lettings Scheme
  • To actively contribute to the charity’s business and growth plan, to include development of existing services and the potential for new projects
  • Promote growth and increase the number of properties within the portfolio
  • To oversee and administer the Care Society Bond Scheme
  • Ensure strong relationships with landlords and stakeholders are maintained, including attending landlord forums and local events to promote the scheme
  • To work with tenants in respect of all matters pertaining to setting up, maintaining and ending of tenancies as required
  • Oversee property compliance requirements, making sure high standards are met and maintained
  • Promote tenants understanding and cooperation in respect of tenancy rights and obligations
  • To assist in rent management and rent collection functions to promote the continued viability of the service
  • To show drive and innovation in developing and realising growth in the scheme turnover and profitability
  • To participate in and carry out any scheduled supervisions and appraisals as necessary.
  • Ensure staff and own training needs and development are met and that new employees are successfully inducted, receiving the appropriate ongoing training
  • To efficiently and effectively manage time, flexi-time and travel expenses across the team
  • Participate in and provide an on call facility
  • To undertake any other duties as may be required

General Care Society Responsibilities:

  • The Care Society is fully committed to the active promotion of equality and diversity in its capacity as an employer and in the provision of all its services. It is the individual responsibility of each staff member to ensure the application of this Policy.
  • Under the Health and Safety at Work Act, all employees are required to take care of their own health and safety and that of other employees and members of the public, and to co-operate with the Society in complying with their statutory duties.
  • Strict adherence to confidentiality, particularly regarding personal details of staff and service users, is of paramount importance.
  • Communication and teamwork is a vital aspect to the success of the Society’s work. Consequently, all members of staff are contracted to attend regular team and organisational meetings as directed, including necessary training.
  • To contribute to the development and promotion of the projects and further initiatives within the Society.
  • To operate within the Society’s overall vision, policies and procedures.

Duty Times: 9.00 a.m. to 5.00 p.m. Monday to Thursday and 9.00 a.m. to 4.30 p.m. Friday

Holidays: 25 days, plus bank holidays and flexi time

Probationary Period: New employees work a probationary period of 6 months

Smoking: A non-smoking policy operates in all Projects

Notice: 1 month after successful completion of probationary period

References: Any offer of employment will depend on receiving satisfactory references from current and previous employers and a Disclosure & Barring Service check

Equal Opps.: The Society operates an Equal Opportunities and Diversity Policy

£23,219 per annum
Aberystwyth, SY23
Employment type
Full Time , Permanent

Company info

We are a Registered Charity providing housing, homelessness and support services throughout Mid and West Wales.

The Care Society have an intimate and expansive knowledge of this unique area, its geography, culture and people. We are passionate about making real, practical and immediate improvements to people’s lives.

Locally we have been responsible for significant reductions in homelessness, providing people with the help they need to live independently in their own homes. Through helping a wide range of people, including the most vulnerable members of society, to engage with their communities and lead more active and rewarding lives, we have helped to reduce the pressure and demand on our local public and health services.

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