Supported Living House Manager

Ready to Lead a thriving Community? Supported Living House Manager Opportunity in Redland Road!

Are you highly organised with a natural ability to connect with people? Abbeyfield Bristol & Keynsham Society is looking for an enthusiastic House Manager for our supported living house on Redland Road. This is your chance to guide a dedicated team, shape engaging activities, and empower older residents to live independently within a supportive, vibrant community.

As House Manager, you’ll cultivate a warm atmosphere where residents benefit from private flats, delicious meals and companionship from staff and fellow residents. You’ll inspire your team and build meaningful relationships, making a real difference everyday.

If you have excellent organisational and people skills, a passion for creating a positive environment, and strong leadership qualities, we want to hear from you!

This is pivotal role and involves leading the day-to-day operations of the RedlandRoad house, which comprises 17 one-bedroom and studio flats.

Key responsibilities:

• Manage staff rotas to always ensure adequate staffing.
• Liaise with the central office regarding prospective new resident visits.
• Oversee the smooth running of the kitchen, including health and safety, and hygiene.
• Maintain high standards of hygiene throughout the house and supervise housekeeping staff.
• Monitor residents’ well-being, and liaise as necessary with domiciliary support services, relatives, primary healthcare professionals, hospitals, registered residential and nursing homes, and new residents.
• Provide effective supervision, appraisals and communication with all staff, alongside staff development.
• Organise and promote a varied and stimulating programme of activities for the residents.
• Actively promoting community engagement.
• Ensure resident safety and well-being at all times, and regularly review procedures to maintain the highest standards of support.
• Liaise with the central office to ensure accurate staff wage payments, household invoices and petty cash management.
• Manage fire safety and maintain fire safety records.
• Maintain all necessary paperwork (e.g. accident book, fire checks, support plans,
  admission forms, hospital admission forms, risk assessments, accident forms, COSSH sheets etc).
• Ensure the building and gardens are well-maintained, and liaise with colleagues as appropriate.
• In the event of a health crisis, ensure compliance with government and Society testing, health, and safety procedures.
• Undertake any other duties as required by the Society’s Chief Executive Officer.
• Act in the best interests of Abbeyfield and its residents at all times, and maintain strict confidentiality.

Requirements:

• Experience at a management level in a service delivery setting.
• Empathetic and understands the needs of older people.
• Able to communicate and interact well with a wide range of people in varied situations.
• Patient with the ability to remain calm in difficult situations.
• Able to read, write and work with numbers to a good standard with experience of accurate record keeping.
• Proficient in information technology.
• A strong and supportive leader and supervisor.
• Able to work on own initiative and under pressure in a diverse and changing environment. Willing and dedicated to undertake training courses and qualifications.
• Possess a clear DBS certificate suitable for working in a regulated environment.

Desirable:

• Experience at a Management level in community, health or social care setting.
• Experience of working with older people.
• Either qualified to Level 3 in Management or equivalent or willing to undertake this training.

Terms of Employment:

40 hours per week, with flexibility to ensure house coverage during office hours (Monday-Friday). (A hot meal is provided while on duty).

Salary starting at £33,647.61 per annum, with a 5.5% employer pension contribution.
Salary is paid calendar monthly in arrears on the 28th of the month (or the previous working day if the 28th falls on a weekend or bank holiday), subject to statutory deductions.

28 holiday days per annum, including 8 bank holidays, pro rata for part-time employees.

This is a permanent position, subject to a six-month probationary period, satisfactory Enhanced Disclosure from the Disclosure & Barring Service (DBS), and two satisfactory references.

About us:

Abbeyfield Bristol & Keynsham Society provides supported living in four communal retirement houses.

We empower older residents to maintain their independence in selfcontained flats, while enjoying the benefits of a strong support network, diverse activities, and a warm, communal atmosphere with delicious, homecooked meals.